FAQ

Frequently Asked Questions

“So, what do I do?”

If you're new to this whole composting thing, its really simple.  All you have to do is take an extra second to look at what you're throwing in your trash and see if it fits into the Green or Brown compost categories. If it does, toss it in your ScrapCycle bucket, and put the lid back on.

“Where should I put my bucket?”

I would suggest putting your bucket somewhere that is easy to access, and will encourage you to actually use it. Many people store it under their kitchen sink, or in a nearby closet. Others may want to keep it outside near their backdoor or in the garage. If you keep it in a location more distant from your kitchen, consider using something like a “garbage bowl" to keep scrap and paper through the day, and then transfer it to your bucket when its convenient. I would recommend keeping the lid on unless you are opening it to make a deposit.

"When is the next pickup?"

We make rounds every 2 weeks with some minor adjustments when holidays interfere. Subscribe to our google calendar under our email: info@scrapcycle.org. Here are some instructions on how to subscribe so you never miss a pickup.

“What happens when my bucket is full?”

Congratulations! Mission accomplished. We will be emptying your bucket every 2 weeks. If you're feeling like you're going to fill up your bucket quicker than that, let us know and we'll talk about dropping off an extra bucket. On pickup days, please make sure to have your bucket by your front door, or even better out by the road somewhere, and we'll take it from there. We'll empty your bucket and put it back where we got it and you'll be all set for another 2 weeks.

“When does my bucket get picked up?”

Use this space to add more details about your site, a customer quote, or to talk about important news.

“Do I get some of the compost?”

Yes!

How much? We're not sure yet.

We'd love for everybody to get as much as they want. We will give preference and priority to those that have set up subscriptions and see how far that gets us.

Any compost that is left over will be sold or donated to local efforts that can use them to bolster local gardening and food creation. We plan on using the compost proceeds to be our secondary income stream.

“How do I pay for this service?”

We offer everyone a free trial. We want there to be no obstacles to giving composting a try. We truly offer the EASIEST solution to an everyday problem. Once you’re ready to contribute, we offer 2 subscriptions plans:

Annual - $120 per year ( 16% savings )

Monthly - $12 per month

With either of these subscriptions, you can get compostable bucket liners upon request.

“Where do you provide service?”

Currently, we provide service in Muncie and Yorktown, Indiana. We’re growing and getting to a point where we’re just about ready to start entertaining other towns. Do you and a couple friends live in a nearby town or metro? Give us a shout and let us know and we’ll start planning for the future. Basically, if we can get more than 10 houses in a town, we’ll consider adding a route.

“My bucket is gross. What can we do?”

Hey, we get it. Sometimes these things get gross. Most people get used to the “patina” of a well-used compost bucket. If you’re not that person, you have 2 options.

  1. Set up a monthly or annual subscription for more than $10 per month and we’ll provide you compostable liners upon request.

  2. Send us a $10 tip and we’ll get you a fresh bucket ASAP and pick up your old bucket during our rounds.

Other questions?

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